Refund and Cancellation Policy
Last updated: December 14, 2020
Thank you for shopping at D.I.E.T Carry.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and cancellaations.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to KEEPMEFIT WELLNESS PRIVATE LIMITED, No.14,2nd Floor,Above Canara Bank, Kokilambal Nagar, Thuraipakkam, OMR CHENNAI Chennai TN 600097 INDIA.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to D.I.E.T Carry, accessible from https://www.dietcarry.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: email@example.com
- By Phone: 9113621472
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
- As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within few minute of the Order being placed. We reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within few minute followed by suspension of account, as may be necessary in the sole discretion of D.I.E.T Carry.
- If Buyer cancels his/her Order after few minute of placing it, D.I.E.T Carry shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as a compensation for the damages suffered by D.I.E.T Carry, with a right to either not to refund the Order value in case Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order in case his/her Order is postpaid, to compensate the Merchants and PDPs.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: No.14,2nd Floor, Above Canara Bank, Kokilambal Nagar, Thuraipakkam, OMR CHENNAI Chennai TN 600097 IN, Chennai, TN, 600097, India.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org
- By Phone: 911362147